Frequently Asked Questions
You've got questions, we've got answers. Peruse the FAQ to see if your question and answer is here. If not, feel free to reach out to us.
Laundromat FAQ
We are open from 5:00 a.m. to 9:00 p.m. There is an attendant on site from 9:00 a.m. to 9:00 p.m. Last wash 8pm.
Our machines take coins and you are able to use your credit card with the attendant to receive coins for your convenience.
Yes. Our machines go up to 80 pounds so you can wash multiple loads or big items like comforters.
Our friendly staff will answer any questions you may have or assist you in any way they can.
Wash and Fold Questions
You can drop off and pick up your clothes anytime between 9:00 a.m. and 9:00 p.m.
Our drop off laundry service is only $1.75/lb. for regular service. If you need your laundry back the same day it is $2.00/lb. and must be dropped off no later than 3:00 p.m.
Yes. The minimum order for wash and fold laundry is 15 pounds.
Generally, your clothes will be ready for pick up in 24- 36 hours.
We use the highly rated Kirkland Brand detergents when we wash your clothes. But you can upgrade to Tide, Downy, Bounce or a Free & Clear option for a small fee.
Never! We always wash our client's laundry separate from one another so there are no mix ups or cross contamination.
Pickup and Delivery Questions
Regular pricing is $1.85/lb. for weekly or bi-weekly service and $2.00/lb. for as needed service.
No you do not. When you place your order, just let us know what secure location you will be leaving your laundry so our driver knows where to find it.
Your clean laundry will be returned in 48 hours, unless you have a Friday pick up and then your clothes will be returned on Monday.
The minimum order for pickup and delivery is 25 pounds.
When you place your order online there is a section where you can let us know if you have any special requests.
There is not. You can stop service at any time, but we know you will stick with us due to our amazing service.
Like other online services we will ask for your credit card information when you place your order. Your card will not be charged until your order is complete.
We recommend using a laundry bag or a trash bag that can be cinched up.
Simply go into your account and place your service on hold until you return.
